Microsoft has flipped the traditional sales model over the past few years, from inside sales teams supporting field sales teams to those inside teams now outnumbering their field counterparts. Today, more than 2,500 digital sellers serve customers from eight sales centers around the world. As more customers move to digital buying, the volume of leads generated has grown exponentially. To keep up, Microsoft Digital Sales turned to Microsoft Dynamics 365 Sales and Sales Insights to scale for increased demand, engage customers remotely, and increase seller productivity.Scaling for increased demandAs millennials move into the ranks of decision makers, they’re expecting digital buying experiences. In response, inside selling increased 89 percent in just four years, according to a 2017 InsideSales.com study. That has resulted in more leads, more contacts, more activities, and more digital channels—and traditional tools and processes no longer meet these new challenges. Microsoft found the answer in its own business solutions, Dynamics 365 Sales and Sales Insights.
Microsoft Teams enables you to host and participate in more productive meetings and invite anyone to join you. This makes Teams a perfect solution where you can communicate and meet with anyone inside or outside your organization – even if they are not a Teams user. This blog offers 9 tips to having more productive meetings with attendees in and outside your organization.
With the right tools in place, SMBs can streamline processes, improve customer service, and strengthen partnerships. Small and midsized businesses that take time early on to design thoughtful, scalable processes can gain an edge over more established competitors.
This white paper explores how using e-signatures to take contracts and other documents paperless may be one of the best tech investments SMBs can make because the results are so immediate. It details how making this investment can move businesses forward in customer experience, business partnerships, and internal productivity.
Going digital can help businesses save time, money, and trees. In fact, the World Economic Forum estimates that digital transformation will contribute more than $100 trillion in value to businesses and society by 2025. $100 trillion!
Going digital with DocuSign can help you increase sales efficiency and customer experience with paperless, sustainable solutions. Check out this infographic for more industry trends and customer stories and see why DocuSign is the industry leader in secure e-signature.
Every day, BP manages the difficult business of finding, producing, marketing, and moving energy around the globe. Core to success is the modernization and digitization of the business, while being able to defend a vast digital perimeter against cyberattacks. This video shows how BP is migrating its work environment to Microsoft 365 Enterprise E5 to take advantage of a platform approach.
Microsoft Teams helps companies improve access to information and free up workers to focus on high-value activities, thus reducing operating costs, accelerating time-to-market, and fostering greater innovation.